About us
Itemoo is a digital product passport platform: the QR code on the label leads to up-to-date documentation, recall information and reordering. It is built by InPayer sp. z o.o. from Białystok, Poland.
A manufacturer selling through distribution loses touch with the product the moment it leaves the warehouse. Yet the rules — the General Product Safety Regulation (GPSR), the Ecodesign Regulation (ESPR) and the Batteries Regulation — require product information to be available to everyone who holds it. Itemoo connects the two: one code on the product and a page the manufacturer updates without reprinting labels.
We say plainly what Itemoo does not do. We quote compliance content from the manufacturer’s documents instead of generating it, and we describe product changes publicly in the “What’s new” log. The principles we follow are below.
What sets us apart
These are not slide-deck slogans. Each one is enforced by the data contract or the architecture, so it cannot be waived when a deadline gets tight.
Every model-written statement must cite a source document and a quotation. The schema demands it (evidence: min(1)) — not a line in a prompt. A fragment without a cited source is dropped at validation, before it reaches you for approval.
This single rule shapes the rest of the system: archiving instead of deletion, document versioning instead of file replacement, and no brand identifier change without a redirect. A label outlives a commercial decision.
Safety data sheets, product passports and legal documents run in cite-only mode. The model does not paraphrase them, does not translate them and does not invent file addresses. The forbidden-field list is hard and covered by tests.
When the AI pool runs out, import and the assistant pause until the next month or until you raise the limit. You can let them continue at a charge, but only up to a spending cap you set yourself in the panel. Neither a used-up pool nor a plan limit ever blocks recalls, the product page or documents — user safety is not a line item in a pricing table.
With counterfeit signals we show the data alongside the legitimate explanation that could account for it. Whether it is a clone or a wholesaler with three warehouses is decided by the person who knows the distribution channel.
Who is behind Itemoo
ul. Złota 2 lok. 19, 15-016 Białystok, Poland
KRS 0001188374 · NIP 9662210066 · REGON 542449855
Write to us: info@itemoo.euArticles on regulations, dashboard guides, videos and answers to frequently asked questions.
For the demo we take your product’s documents, import them live, and show you the finished product page together with a code you can scan immediately. Thirty minutes, no slide deck.
No card, no commitment, no fifteen-email sales funnel.